Training & Engagement Specialist

Job Summary

The West Virginia University Foundation, Inc., a not-for-profit organization, has an

exciting opportunity for an Engagement & Training Specialist. In this role, you will

work closely with subject matter experts across the Foundation to design, iterate,

maintain, and evaluate targeted learning solutions for over 900 learners who

interact with the WVU Foundation’s systems, processes, staff, and data. You will be

part of the Engagement & Training team, which creates and maintains all aspects of

the Foundation’s learning ecosystem, including embedded documentation, self-

paced eLearning, virtual instructor-led training, informational resources, and one-on-

one support.

The Engagement & Training Specialist reports to the Director of Engagement &

Training. In this position, you will deliver virtual and/or in-person instructor-led

training sessions; develop, iterate, and maintain eLearning solutions, job aids,

documentation, and other resources; and manage and report on LMS data. You will

also work closely with the Director of Engagement & Training to assess learning

needs, evaluate solutions, and refine learning strategies.

Duties and Responsibilities

Essential Functions and Responsibilities include the following.

Under the supervision of the Director of Engagement & Training,
· Create, update, and maintain xAPI and SCORM-compliant self-paced
eLearning courses
· Create, update, and maintain embedded documentation, downloadable
checklists, job aids, and other learning resources
· Facilitate virtual and/or in-person instructor-led training sessions
· Provide one-on-one virtual support for learners
· Manage courses, resources, and user accounts in the Foundation’s learning
management system (LMS)
· Create reports from LMS data for Foundation leadership as needed
· Facilitate focus groups for learning needs assessment and learning solutions
evaluation
· Work with the Technical Support Services and Information Security teams to
ensure new and existing learners have access to appropriate supports
· Work with subject matter experts to define learning objectives, refine and
clarify learning content, and evaluate learning outcomes
· Work closely with the Technology & Advancement Solutions, Talent
Management & Culture, Finance, Development, and Investment teams to
support the WVU Foundation’s customer base

· Participate in user testing of new or updated applications, systems, and processes
· Other duties as assigned

Qualifications

Education, Experience and Competencies:

Candidates should have:
· A bachelor’s degree in instructional design, adult learning, education,
technical writing, or other related field
· 2–4 years experience developing and/or delivering in-person training, virtual
training, and other learning experiences for adult learners
· LMS admin, eLearning development, and graphic design experience preferred
Required skills and abilities

·Must be legally authorized to work in the United States
· Excellent written and verbal communication skills, including the ability to
communicate business and technical concepts to nontechnical audiences
· Ability to edit and accurately proofread written documentation and training
materials
· Attention to detail
· Ability to meet deadlines and target dates
· Ability to work independently and prioritize multiple tasks
· Proficient in Microsoft 365 applications including PowerPoint, Excel, Word, and
OneDrive
· Proficient with industry standard eLearning development tools (Articulate 360
preferred)
· Experience with Adobe Creative Suite preferred
· Experience with LMS administration preferred

Certificates, Licenses and Registrations: N/A

Physical requirements

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to sit and use his/her hands and fingers, to handle or feel. The employee is required to stand, walk, reach with arms and hands, and possibly at times, climb or balance, stoop or kneel. Vision abilities required to perform this job include close vision. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions.

Supervisory Responsibilities

N/A

Other Duties

Work Environment: The position is expected to be remote primarily. Employees must be in alignment with the WVUF work/telecommuting policy.  Travel is required at times for this position.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time, with or without notice.